Phrase by 'W. Edwards Deming'
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Hold everybody accountable? Ridiculous!
Author: W. Edwards Deming - American ScientistEverybody , Ridiculous , Hold , Accountable
Rational behavior requires theory. Reactive behavior requires only reflex action.
Author: W. Edwards Deming - American ScientistOnly , Behavior , Rational , Action
People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the enterprise to do it.
Author: W. Edwards Deming - American ScientistPeople , Will , Meeting , Meet
Declining productivity and quality means your unit production costs stay high but you don't have as much to sell. Your workers don't want to be paid less, so to maintain profits, you increase your prices. That's inflation.
Author: W. Edwards Deming - American ScientistYou , Your , Want , Quality
What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
Author: W. Edwards Deming - American ScientistPeople , Responsibility , Job , Quality
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