Phrase by 'John Quelch'

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Mention health in most companies, and the cost of health insurance is what comes to mind, not how the company can invest to prevent further escalation in societal health care costs.

Author: John Quelch - American Educator
  Care , Mind , Health , Insurance


Instant, soluble coffee has long been the unspeakable wasteland of the coffee business. Conventional wisdom would be that no premium brand should go near it. But Howard Schultz's vision from day one has been to bring quality coffee to the mass market.

Author: John Quelch - American Educator
  Day , Wisdom , Business , Coffee


You certainly don't want to market the president as if he or she were a box of breakfast cereal.

Author: John Quelch - American Educator
  You , Want , She , Breakfast


When we're talking about brand, we're talking about what does the brand stand for. And when we're talking about approval, we're talking about whether or not I approve of what the brand stands for.

Author: John Quelch - American Educator
  About , Talking , Stand , Brand


The Starbucks brand has shifted over time from being a specialty brand to being more of a mass brand. There is a gap at the top of the market.

Author: John Quelch - American Educator
  Being , Time , Brand , Starbucks


China is a very brand-intensive society. The reason that brands are so very important is that they are a way to signal social status.

Author: John Quelch - American Educator
  Society , Way , Important , Reason


Consumer behaviour changes in a glacial fashion.

Author: John Quelch - American Educator
  Changes , Fashion , Consumer , Behaviour


Changing our consumer behaviour is similar to quitting smoking. Unless people are shocked into doing it, either by social disapproval or family disapproval or fear of the medical consequences, they'll just keep on smoking.

Author: John Quelch - American Educator
  People , Family , Fear , Smoking


Every time there is a recession, consumers will typically be more cautious, more conservative, take more time, and make more serious price-performance trade-offs.

Author: John Quelch - American Educator
  More , Time , Will , Serious


You have to be willing to totally immerse yourself in China in order to have in-depth exposure to China.

Author: John Quelch - American Educator
  You , Yourself , Order , China


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