Phrases about 'Customer'
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Face-to-face customer feedback refines or validates every component of the startup's business model, not just the product itself.
Author: Steve Blank - American BusinessmanBusiness , Feedback , Product , Customer
At Capital One 360, a customer forfeits the in-person experience to save money. If the app or website is down, a customer must send a deposit by mail.
Author: Kayla Tausche - American JournalistMoney , Experience , Down , Customer
We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.
Author: Oscar Munoz - American BusinessmanExperience , Us , Service , Customer
When our customer leaves Urban Outfitters, the Main Line is the type of place where more of them go than don't.
Author: Richard Hayne - American BusinessmanMore , Go , Place , Customer
The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
Author: Danny Meyer - American BusinessmanYou , Important , Service , Customer
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
Author: Edna St. Vincent Millay - American AuthorYou , Doing , Understand , Customer
Number one, you can sell before you buy. I call it reverse e-commerce. You take a picture, you list it for sale, you sell it, you collect the revenue, then you go buy it and send it to the customer.
Author: Marc Ostrofsky - American AuthorYou , Go , Picture , Customer
When an American veteran comes to VA, it is not up to him to employ a team of lawyers to get VA to say yes. It is up to VA to get the veteran to yes, and that is customer service.
Author: Robert Wilkie - American Public ServantLawyers , Team , Service , Customer
We've found that the more products our customers have with us, the longer they stay. It's about making sure we listen to our customer needs and get to those pain points.
Author: Tricia Griffith - American BusinesswomanListen , Stay , Pain , Customer
Many consumer Internet business executives are loyalists of the Lifetime Value model, often referred to as the LTV model or formula. Lifetime value is the net present value of the profit stream of a customer.
Author: Bill Gurley - American BusinessmanInternet , Value , Business , Customer
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