Phrase by 'Sam Walton'
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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Author: Sam Walton - American BusinessmanMoney , Business , Fire , Boss
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Author: Sam Walton - American BusinessmanPeople , Amazing , Believe , Leadership
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Author: Sam Walton - American BusinessmanLove , Work , Day , Best
If everybody is doing it one way, there's a good chance you can find your niche by going exactly in the opposite direction.
Author: Sam Walton - American BusinessmanYou , Good , Way , Chance
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Author: Sam Walton - American BusinessmanYou , Back , Expectations , Customer
The way management treats associates is exactly how the associates will treat the customers.
Author: Sam Walton - American BusinessmanWill , Way , Management , Treat
Celebrate your successes. Find some humor in your failures.
Author: Sam Walton - American BusinessmanNothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.
Author: Sam Walton - American BusinessmanNothing , Words , Free , Praise
Control your expenses better than your competition. This is where you can always find the competitive advantage.
Author: Sam Walton - American BusinessmanYou , Better , Control , Competition
Swim upstream. Go the other way. Ignore the conventional wisdom.
Author: Sam Walton - American BusinessmanWay , Go , Wisdom , Ignore
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